British Recycled Plastic Delivery Special Requirements: What can I expect when my products are delivered?

British Recycled Plastic Delivery Special Requirements: Please let us know [...]

By Claire Platt|2026-03-04T20:42:06+00:0002/01/2024|British Recycled Plastic FAQ's, British Recycled Plastic Payments & Delivery FAQ's|Comments Off

British Recycled Plastic shipping information: Where do we ship?
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British Recycled Plastic shipping information: Where do we ship?

British Recycled Plastic shipping information: Where do we ship?

We only ship within the UK see image below the details for our UK shipping information:

By Claire Platt|2025-09-16T14:52:56+01:0002/01/2024|British Recycled Plastic FAQ's, British Recycled Plastic Payments & Delivery FAQ's|Comments Off

Can I open an account with British Recycled Plastic?

Can I open an account with British Recycled Plastic - We do offer account facilities to publicly funded organisations, charities and established businesses on terms of 14 days from the date of delivery, subject to a credit check. Just get in touch for more information.

By Claire Platt|2025-09-16T14:53:09+01:0002/01/2024|British Recycled Plastic FAQ's, British Recycled Plastic Payments & Delivery FAQ's|Comments Off

British Recycled Plastic Delivery Time – How long does it take to deliver products?

British Recycled Plastic delivery time is a standard lead time from order to delivery. This is 20 working days. Regrettably, sometimes it can be longer at busy times. However, benches, seats, Hebden X-Grids and black lumber can often be turned around in less time at quiet periods in the year. We always confirm the delivery date when we receive the order.

By Claire Platt|2026-03-04T21:02:30+00:0002/01/2024|British Recycled Plastic FAQ's, British Recycled Plastic Payments & Delivery FAQ's, Driveway grids|Comments Off

How Can I Pay for British Recycled Plastic products?

Can I pay by Credit Card with British Recycled Plastic? Certainly! Almost all cards are taken via our web shop. Alternatively, if you are paying by invoice, there is a Pay Now button on it which leads you to our secure payment portal.

By Claire Platt|2025-09-16T14:54:36+01:0005/12/2023|British Recycled Plastic FAQ's, British Recycled Plastic Payments & Delivery FAQ's|Comments Off

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Customer Reviews

4.8 Over 87 Reviews

Write a Review

Julianne Hughes 3 weeks ago

We bought a 1.5m by 1m by 0.6m raised bed at the start of 2026. It has been a great investment. We have grown potatoes, french beans, lettuce, beetroot, spring onions and mizuna so far this year. It has not warped or deformed in the very hot weather we had for months and still looks smart. Very pleased and about to order a second one

Mark Weait 1 month ago

Love the table - lead time was long - but they kept me up to date through the whole process

Alison C 1 month ago

I’ve purchased a few items from BRP and have been really pleased with them - sturdy, well-made, long-lasting and a great environmentally-friendly solution to outdoor furniture. It’s also nice that one can speak to an actual person if one has questions.

Nicola Corke 3 months ago

Products are great quality- I know they’ll last really well. Fantastic customer service.

william riley 4 months ago

Seems to be good product. Only one item at their office, which is not where production is done.

Tea 5 months ago

What an amazing company I can’t be more pleased with the furniture which is reassuringly heavy and well made. Thank you Natalie for good old customer service at its best. We will be back for more

Ann Cullwick 5 months ago

Excellent company to deal with. Exceptional customer service. Will 100% be using again.

Ruth White 5 months ago

It was really easy to order from this company. They replied straight away about a query I had. Delivery was on the day they said it would be and within the stated hours.
The table is excellent quality and will last a long time and therefore help the planet. We are really pleased with it and it is an ideal size for the little ones, in fact they will probably outgrow it as it’s so robust. It’s maintenance free so what’s not to like.

Neil 5 months ago

Extremely good product. Perfect customer service, any queries or questions quickly and professionally delt with by friendly knowledgeable staff. A genuine pleasure to do business with you!

Customer 6 months ago

Excellent customer service from the 2 people I dealt with on the phone. They showed great empathy, I was buying 2 Memorial benches for my son.

Duncan B 6 months ago

The recaptcha function timed out within two minutes so it wasn't long enough to pay, after being contacted by the bank.

Kevin parr 7 months ago

really pleased with the furniture and quality, we had 5 picnic tables and 10 featherstone table and chairs which the golf club is thrilled to bits with.

Andy 7 months ago

What a fantastic company, we are so pleased with our top quality garden furniture, and the customer service was fantastic, we were kept informed on delivery times and our item was delivered when they said it would be .

AEN 9 months ago

I purchased four items: 1)Queensbury garden chair set in brown, opted for the large seats, 2)Roundhay garden dining set in brown and 3&4) Two Ilkley benches with sloped backrest - brown. I've been keen to have recycled plastic garden furniture, as I live in an exposed area and wooden furniture requires continual maintenance. Item 1) arrived in a separate delivery. Good customer service throughout as the product was in stock and arrived earlier than expected. I received regular updates from the driver on day of delivery. Arrived on time and very well packaged on a pallet. Easy to assemble. Looks fantastic and very comfortable. Unfortnately on unpacking the second delivery (items 2-4 although well packaged on pallets), 2 of the Roundhay chairs were missing. I contacted British Recycled Plastic and the customer service was exemplary. Not only were the items found they were delivered by a courier later on the same day. To provide some context this was a 6 hour round trip to complete the order and delivery to my home. The whole experience has been second to none: from all communication with the customer service team, to the amazing delivery drivers. I highly recommend this company and the quality of their products. I plan to purchase additional items, as I have been so impressed from beginning to end.

A M K 10 months ago

Very helpful and all on time

Kevin Robins 11 months ago

Customer service with a hug! Nothing too much trouble. The York benches are just perfect for our seating project. The whole exercise from start to finish was smooth and exceeded expectation. I have another project in mind and if I am lucky with funding, I shall be returning. Margaret Robins

Claire Stephenson 11 months ago

We are delighted with our new raised bed kits from British Recycled Plastic. It was important to our Eco Council children that we chose a sustainable product as they are passionate about recycling and reducing waste. An additional benefit for us is that the raised beds are durable and safe for children of all ages.
Excellent communication from the Customer Services Team - thank you!

Mr Draycott 11 months ago

Always a quick and friendly response to any questions. Fully trusted to handle any problems.

Richard Hobson 11 months ago

Good quality products and very helpful staff. I bought a bespoke sized raised bed with which I'm delighted. Whilst I was assembling it I had a few questions and the help available was excellent.

Marc van Gilst 12 months ago

Excellent friendly service

David Cowlin 12 months ago

Super helpful with advising on my raised planter beds, very friendly, great service

jason holden 12 months ago

A dream to work with. Very knowledgeable about their products and happy to help. Delivery was on time and the product came in immaculate condition
And some of the best customer service I’ve ever received from Natalie.

EASTRINGTON SPORTS 1 year ago

I just wanted to say a big thank you to Natalie and the team for pushing our order through at short notice, we really appreciate it!
Despite the weather, we had a great day and the new benches and picnic tables looked fantastic 👌. They have made a real difference to our Sports Club, we’ve had lots of positive comments already!

Justin Paxman 1 year ago

We bought four Denholme picnic tables and a Skipton bench from British Recycled Plastic for our Local Club in Huddersfield. They’re the best recycled plastic furniture I’ve come across, solid, well made, and they look great in the beer garden. Delivery was quick and the team was really helpful. We've had nothing but good feedback from our regulars. A great addition for the summer!

Eilean Donan Castle 2 years ago

Having first utilised BRP in 2024 for our first order of 10 picnic tables, we returned again this year to complete the replacement of all our old wooden tables, as well as try out some of their new benches.

Absolutely delighted with all the products, and we really must acknowledge Natalie in Customer Services who was an absolute star! It has been so refreshing to have a truly positive customer experience from start to finish. Great communication, super service, and promises always kept! Fantastic ambassador for the company! (She deserves a raise Jason!) 🤣

Very happy to recommend, and we'll certainly be back again!

Paul Bowles 2 years ago

Excellent service and great product. I always find the eco paving really easy to use. It is an excellent solution for providing a good looking, practical, feel good driveway surface.

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christina murray 2 years ago

Great customer service and you have lovely helpful staff. Fantastic that you get to speak to a real person and not a BOT.

Lesley 2 years ago

Perfect sustainable solution to sit and admire the Cumbrian coastline. Great company to deal with and quality, robust products. Purchased Calder picnic tables and Skipton benches and all have survived the unpredictable weather and still look good! Bulk discount made it a great deal too. Thank you.

Paul Stuckey 2 years ago

Thai Beach Cafe 2 years ago

Ordering and delivery to Jersey was made very straight forward by the team at BRP. Easy to put together with plenty of fixings provided to get the job done. The picnic benches have added a very useful limited mobility capability to our Al Fresco area, will certainly be ordering more in the future to replace our weathered wooden benches !

Tracy Burberry 3 years ago

Our beautiful table and four chairs arrived. We could not be happier, the quality is very good, and customer service is excellent. Would highly recommend.

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REW DT 4 years ago

When the first bench arrived, it was faulty, but they sorted the issues quickly, pick up the faulty one and dropped off a new bench and gave us a small refund for the inconvenience. This all happen with a lot of logistics to sort out as we are one a remote Scottish island. They were great. And the recycled plastic bench is also very good.

sandra d perkins 4 years ago

The furniture is perfect.
Just felt sorry for the delivery chap as he was on his own and the units were very heavy. Yes he did have a forklift but from the health and safety point of view unloading was a worry for those watching.

Georgia Elliott 4 years ago

Penney Poyzer-Schalom 4 years ago

Excellent product with a truly sustainable footprint. The staff are fantastic cannot recommended them highly enough.

Steve Martin 6 years ago

We bought one of the raised beds. It is a great quality product and i would highly recommend it. 👍

Sonja J Julian 7 years ago

I think there's plenty plastic tht should b recycled it's better to b reused it's heaps better than having it being in the dump

Brian Ayres 7 years ago

we need to use less timber and use more recycled materials especially fencing and exterior etc

Malcolm Giles 7 years ago

It does what it says on the tin! Or container plastic thing.

Linda Williams 7 years ago

what a amazing way of using recycled plastic, the horror of modern day living. I would love to use them on a community project I'm working on at the moment in Plymouth😊

Tim Arundell 7 years ago

A great British industry. Let's support it 👍

Martyna Krol 7 years ago

we've got some of the 'plastic' raised beds and they are just da bomb. 4 years in, no sign of damage nor discolouration. Black colour attracts the heat, so keeps the soil temperatures higher in winter, which prolongs the growing season a bit. 10/10.

Janet Lymer 7 years ago

excellent service, great product range, and a keeness to innovate.. simple.

John Firth 7 years ago

Great company with fantastic relevant products

Rudy Martin 7 years ago

A fine company run by highly ethical and friendly folk making excellent products.
Highly recommended!

Kaz Hawkins 7 years ago

What an amazing team. Hi5 for such great ideas and always educating us on what is possible. 5* 🇬🇧

Tino Palmer 7 years ago

Got some of the paving squares; fast delivery, easy to lay - even for a lummox like me - and they’ve taken some proper hammer over the last couple of years, still as strong as ever. Great purchase.

Ernie Sumner 7 years ago

The products produced by this company are, of good and value. They are also easy to to maintain.

Rosy Greer 7 years ago

Such a brilliant way to re-use plastic that may have ended up in land fill.

Paul Richardson 7 years ago

British Recycled Plastic shipping information: Where do we ship?

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