QUALITY POLICY
British Recycled Plastic strives to provide ‘Waste to Wonderful’ products, and supplies high quality, 100% recycled plastic outdoor furniture, landscaping and construction products with a 25-year guarantee.
Our aim is to be the natural choice for robust and maintenance-free outdoor products, delivering a consistent, long-life product which customers can trust, reducing year-on-year costs. Our ability to reliably provide products and services that meet customer and regulatory requirements is supported by a commitment to:
- Continually develop and refine the quality management system to ensure all departments and people are working in conformance with the requirements of ISO 9001:2015
- Determine and maintain compliance with applicable contractual, statutory, and regulatory requirements of products and services
- Encourage realisation of opportunities which improve both customer satisfaction and the quality of products
- Standardise systems and frameworks and promote collaboration amongst risk mitigating functions.
- Provide a great customer service experience through system and process innovation.
- Lead the way in sustainable business practice, safeguarding BRP’s employees, customers, supply chain and the environment
- Engage and collaborate with internal and external stakeholders to promote awareness of their impact on the intended outcomes of quality requirements and improvements
- Set measurable objectives which are monitored and reviewed in line with the principles of this Quality Policy
Signed by Jason Elliott
Managing Director
23 July 2024